We care about your privacy. We own and operate this website ( (Site) and this policy sets out in detail how we manage the personal information you provide to us.

We respect your rights to privacy under the Privacy Act 1998. We will not use or disclose your personal information other than for the purposes of collection described in this policy or for purposes for which we have received your consent.

By using this Site and by providing personal information to us you agree to the collection, use and disclosure of your personal information as set out in this privacy policy.

Collection of personal information

“Personal information” is any information that can be used to identify you. We will provide you with access to the information we hold about you if you so request. You may also advise us of any errors or matters that need updating relating to your personal information and we will amend your personal information accordingly. Please direct such requests in writing to our Privacy Officer at the details below.

Information we collect

When you use this Site or contact us we may also collect the following personal information about you such as your name and your contact details.

If you do not provide us with the information we request, we may not be able to provide you with our services.

If at any time you provide the personal information of another person to us then you must ensure that that person has read and understood this policy and separately consents to their personal information being used and disclosed by us for the purposes set out in this policy.

How we use your personal information

We use the information you provide to us:

  • to provide our services to you;
  • to administer this Site;
  • to operate our business;
  • to communicate with you and to allow other users of this Site to communicate with you;
  • to facilitate your tennis bookings; and
  • for the other purposes set out in this policy.

We also share this information with our related entities and our business affiliates who we believe may have goods or services that may be of interest to you and so they can promote and market our/their services to you.

We may also use or disclose your personal information for other purposes if you have consented to the use or disclosure or if it is necessary to comply with the law. You agree that we may disclose your personal information to prospective employers, educational institutions and other third parties as may be required by us to perform our services.

Your personal information is collected so that we, our related entities and our business affiliates can promote and market our/their services to you (including by way of direct mail, telemarketing, email, SMS and MMS messages). This is to keep you informed of products, services and special offers and may continue after you cease acquiring services from us. If you do not wish us or our related bodies and business affiliates to promote and market products, services and special offers to you, please contact:

Little Alfred Tennis Centre does not transfer, or intend to transfer, any personal information outside Australia.

Cookies and statistical information

We may also collect the following information from the Site:

  • Statistical information

We may collect statistical information regarding the use of this Site. This collection includes your computer’s Internet Protocol (IP) address, the date and time of your visit, previous sites visited and browser type. This information is collected to provide us with information about the use of the Site and to help us maintain and develop the Site to provide better information to users.

  • Cookies

This Site sometimes uses cookies and log files. These involve the collection of personal information about you, including your habits when accessing the website and any information you provide in customising this website.

You can prevent this collection of information by setting your browser from accepting cookies. This will not prevent you from accessing this Site, however it may prevent you from utilising all features of this Site.

Safeguarding personal information

We take reasonable steps to preserve the security of your personal information and other information or data processed through this Site. Unfortunately, no data transmission over the Internet can be guaranteed as perfectly secure. As a result, although we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you transmit such information at your own risk.

Once we have received data information you transmit to us, we implement reasonable measures to protect the security of the information in our own systems including restricting physical access to your personal information and using firewalls and secure databases.

Access and correction

You may request access to personal information about you held by us by writing to our Privacy Officer at the details below. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you access it (e.g. emailing or mailing it to you).

If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.

Links to other websites

This privacy policy applies solely to information collected by this Site. This Site may contain links to other sites. We make no representations or warranties as to the privacy practices of any site operated by a third party and are not responsible for the privacy policies of such sites.

We recommend that you examine the privacy policy for all third party websites you visit to understand their procedures for collecting, using and disclosing personal information.

Changes to our privacy policy

We reserve the right to change this privacy policy at any time by posting an updated version of the policy on this Site. You should visit this page periodically to review the privacy policy for changes.

Privacy related complaints or enquiries and our Privacy Officer

If you have any questions about our privacy policy, or any complaint regarding treatment of your privacy by us, please contact our Privacy Officer: